WEBSITE PRIVACY NOTICE

Welcome to the website of Integra Handel GmbH, operating under Fliesen & Dekor.

This Website Privacy Notice supplements the general Data Protection Policy of Integra Handel GmbH (Fliesen & Dekor).

The general Data Protection Policy is legally binding and applies to all data processing activities, including those related to the visit and use of this website.

In the event of deviations, the more specific provisions of this Website Privacy Notice shall prevail; in all other respects, the provisions of the general Data Protection Policy shall apply.

The protection of your personal data is an important concern for us. Below we inform you which personal data we collect, how we process such data, and for what purposes this is done, so that you are always informed about how your data is handled.

This Privacy Notice may be updated or amended from time to time. We therefore recommend reviewing it regularly in order to stay informed about any changes.

COLLECTION OF INFORMATION

Depending on how you use our website, we collect and store various types of information.

In particular, we collect personal data via our website when you voluntarily provide it to us, for example in the context of contact inquiries, requests for quotations, or other inquiries relating to our products and services. This may include, in particular, name, e-mail address, telephone number, or other information provided by you.

In addition, we collect technical information about access to our website. This may include, among other things:

• IP address of the accessing device,
• approximate location (e.g. country or region),
• browser type and browser version,
• operating system used,
• pages and content accessed on our website,
• date and time of access.

If you access our website via a mobile device or another device, additional device-specific information may be processed, such as a device-related identifier or technical parameters of the device used.

This information is used to ensure the technical operation of the website, to display content correctly, to analyse the use of the website, and to optimise and improve the user-friendliness of our online offering.

 USE OF DATA FOR ONLINE SALES AND ADVERTISING

Personal data may also be processed in connection with the sale of products via the website, including order placement, payment processing, delivery, invoicing, and customer support.

In addition, personal data and usage information may be used to promote our products online, measure the performance of advertising campaigns, display product listings, and analyse the effectiveness of marketing activities across third-party advertising platforms.

WEBSITE VISITORS

When visiting our website, anonymised or pseudonymised information may be collected about how visitors use the website, such as which pages are accessed and how visitors navigate through the website.

This information does not allow any direct conclusions to be drawn about your identity and is used exclusively to improve the technical operation, functionality, and user-friendliness of our website and to analyse website traffic.

The processing of this information is carried out exclusively in accordance with the applicable data protection laws and serves the optimisation of our online offering.

DISCLOSURE OF INFORMATION

Personal data is generally not disclosed to third parties without your consent, unless there is a legal obligation or an official or regulatory order requiring disclosure.

In particular, personal data may be transferred if the company is legally obliged to do so or if disclosure to authorities or courts is required.

Furthermore, personal data is disclosed only to the extent that this is necessary for the fulfilment of contractual obligations or is based on an appropriate legal basis.

This does not apply to the involvement of processors, who process personal data exclusively on behalf of the company, on the basis of statutory provisions and corresponding data processing agreements pursuant to Article 28 GDPR.

For the purposes of online marketing, product promotion, and performance measurement, personal data and usage data may be shared with selected third-party advertising and marketing platforms, acting either as independent controllers or processors, in accordance with applicable data protection laws.

SECURITY

We implement appropriate technical and organisational security measures to protect your personal data against loss, unauthorised access, unauthorised disclosure, alteration, or destruction.

These measures are based on the state of the art and are regularly reviewed and, where necessary, adapted in order to ensure an appropriate level of protection.

REQUESTS REGARDING YOUR PERSONAL DATA

You may contact us at any time to obtain information about which personal data we process about you, or to request a copy of such data.

In addition, you have the right to request the correction, completion, or – subject to the statutory requirements – the deletion of your personal data if you believe that such data is inaccurate or incomplete.

If you wish to exercise any of the above rights or have questions regarding the processing of your personal data, please contact us at:

E-mail: management@fliesendekor.com

COOKIE NOTICE

This website uses cookies. A cookie is a small text file that is created by a website and stored on your device by your web browser. Cookies are used to store certain information, for example to ensure the functionality, user-friendliness, and security of the website.

Cookies serve different purposes. Some cookies are technically necessary to ensure the operation of the website and its basic functions. Other cookies may be used to analyse website usage or to store settings.

Cookies may be:

• persistent cookies, which remain stored on your device until they are deleted, or
• session cookies, which are automatically deleted when you close your web browser.

You can change your cookie settings at any time via your browser settings or via the cookie tool provided on the website, or delete cookies. Please note that disabling certain cookies may result in restricted functionality or the website no longer functioning properly.

The company does not use cookies to personally identify website visitors or to contact visitors directly. The protection of your privacy is an important concern for us.

If you have any questions or concerns regarding the processing of your personal data, you may contact us at any time as described in this Privacy Notice.

In addition to technical and analytical cookies, the website may use advertising and remarketing technologies to display relevant product advertisements, measure conversions, and evaluate the effectiveness of marketing campaigns.

The use of such technologies is based on user consent and can be managed or withdrawn at any time via the cookie consent tool.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by cookies about your use of this website is generally transmitted to a Google server and stored there.

On this website, IP anonymisation is activated. Your IP address is therefore truncated by Google within the European Union or the European Economic Area before being stored. Only in exceptional cases is the full IP address transmitted to a Google server and truncated there, so that direct personal identification is excluded.

On behalf of the operator of this website, Google will use this information to:

• evaluate the use of the website,
• compile reports on website activity, and
• provide further services related to website and internet usage to the website operator.

The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.

Google Analytics is used only on the basis of your consent pursuant to Article 6(1)(a) GDPR, which you may grant or withdraw at any time via the cookie consent tool.

You may also prevent the storage of cookies by adjusting the settings of your browser software; however, we point out that in this case you may not be able to use all functions of this website to their full extent.

In addition, you may prevent the collection of data generated by Google Analytics relating to your use of the website (including your IP address) and the processing of such data by Google by downloading and installing the browser plugin available at the following link:

👉 https://tools.google.com/dlpage/gaoptout

HOTJAR

If you have provided your consent via the cookie consent tool, this website uses the web analytics service Hotjarprovided by Hotjar Ltd., Level 2, St Julians Business Centre, 3 Elia Zammit Street, St Julians STJ 1000, Malta (“Hotjar”).

Hotjar enables us to better understand user behaviour on our website by evaluating interactions such as cursor movements, clicks, and scrolling behaviour in anonymised or pseudonymised form. In particular, the following information may be processed:

• pages and sub-pages accessed,
• interactions on the website,
• approximate country of access,
• device used,
• operating system and browser version.

Hotjar does not process the contents of input fields (e.g. names, e-mail addresses, or other text entries) and does not collect personal data that would allow direct identification of your person.
Your activities on other websites that do not use Hotjar are not recorded.

Hotjar is used exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR, which you may withdraw at any time via the cookie consent tool.

In addition, you may object to processing by Hotjar at any time by using the opt-out option available at the following link:
👉 https://www.hotjar.com/opt-out

PRODUCT LISTINGS & SHOPPING ADS

Product and usage data may be used to display product listings and advertisements on external platforms and services.